Is Ladbrokes licensed in Australia?
Ladbrokes (Entain Group Pty Ltd) is licensed by Northern Territory Racing and Wagering Commission (NT). Licence status: active. Last verified 20 July 2026.
Ladbrokes is on the Bureau's avoid list
An operator appears on the avoid list only for significant misconduct confirmed by a regulator, court or the operator's own admission — never allegations alone. Read the full criteria and the current avoid list.
- 2026-08-19 — A class action has been filed against Entain (Ladbrokes' parent company) alleging its Fast Code in-play betting system breached Australia's Interactive Gambling Act 2001. Entain denies the allegations and is defending the case, with customers automatically included unless they opt out by October 8. (The Straight)
“The class action, being run by Maurice Blackburn, alleges Entain's Fast Code system for placing in-play bets on sporting events was unlawful. Entain denies the allegations and is defending the case.”
- 2026-05-06 — The ACMA found that Entain (parent company of Ladbrokes) breached national self-exclusion rules by opening accounts and providing wagering services to more than 500 people registered with BetStop, and failing to close accounts for self-excluded customers. Entain has entered into a court-enforceable undertaking requiring an independent review of its compliance systems, with failure to comply potentially resulting in court-ordered financial penalties. (ACMA)
“The ACMA found that Entain opened accounts for and provided wagering services to people registered with BetStop – the National Self-Exclusion Register™. The company also failed to close wagering accounts for self-excluded customers.”
- 2024-11-19 — A Northern Territory Racing and Wagering Commission investigation found that Ladbrokes was within its rights to deny a $30,000 withdrawal to an account holder it determined was operating a "bowler account" in breach of terms and conditions, with the regulator noting it was "plausible that the complainant's Ladbrokes' betting account was likely on the balance of probabilities to have been funded and/or operated by a person who was not the complainant." (The Straight)
“In deciding whether the bets placed by the successful punter were lawful, the Northern Territory Racing and Wagering Commission (NTRWC) says Ladbrokes was within its rights to deny a withdrawal request.”
Listed operators can respond — entries are reviewed by the Bureau and removed when the matter is resolved.
About
Licensee: Entain Group Pty Ltd (same licensee as Neds).
Licence details
- Regulator
- Northern Territory Racing and Wagering Commission
- Jurisdiction
- NT
- Licensee entity
- Entain Group Pty Ltd
- Licence type
- Sports bookmaker licence
- Status
- Active
- Last verified
- 20 July 2026
- Betting platform
- Entain · reported by mybettingsites.com
- Launched
- 2013 · reported by mybettingsites.com
- Source
- Official register entry
Licensing details can change — always confirm with the regulator named above.
What does Ladbrokes offer?
How do I complain about Ladbrokes?
- Complain to the operator first, in writing, through its published complaints or customer support channel — keep a copy and note the date.
- If the operator does not resolve it, escalate to Northern Territory Racing and Wagering Commission, the regulator that licenses Ladbrokes (regulator register entry).
- Note the time limit: the NT Racing and Wagering Commission generally requires betting disputes to be lodged within 60 days of the event you are complaining about.
Think. Is this a bet you really want to place?
For free and confidential support call 1800 858 858 or visit gamblinghelponline.org.au.
Entain Group Pty Ltd also operates one other brand under the same licence. It is the same company, not a competitor.
- Nedsavoid
Self-exclusion through BetStop covers every licensed Australian operator, including all of these.
This entry is compiled and maintained by the Bureau from official regulator registers. It cannot be bought, claimed or edited by the operator. Request a correction or right of reply.